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Is my data safe?

Before backup data is sent to the backup servers it is encrypted using a strong 448 bit encryption algorithm called Blowfish.

Blowfish was developed by Bruce Schneier, a world leading security & cryptography specialist.

Because backup files are encrypted as they travel across the Internet, they cannot be intercepted and read by others.

How long are backup's kept for?

Your backup data is kept for the duration of your DataWarden membership.

If you have a trial account, & do not upgrade by the end of your trial period, your account is disabled & your backup files are kept for 7 days. If you do not upgrade to a full account within these 7 days, your account is closed & backup data associated with your account is deleted from our servers.

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If you have a full account & a backup cycle payment is delayed, your account is disabled & your backup files are kept for 28 days. If payment is not recieved within 28 days for the due backup cycle subscription, your account is closed & backup data associated with your account is deleted from our servers.

If you close your account, on or soon after, what would be, your next backup cycle renewal date your backup data is deleted from our servers & your account closed.

Is my backup, backed up?

It is. We have a solid & reliable traditional backup & rotation system in place. Backups, are stored off-site & away from our main backup servers. We regularly restore our backup's to test servers to make sure, your backup data is safe.

Is DataWarden website login secure?

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Yes, your login, the backup area of your account & the store are secure.

In these areas information is passed securely using SSL. This prevents data, such as your username or password being 'read' as it travels across the Internet. Our servers only accept authentication requests from browsers using 128-bit SSL.

Are payments secure?

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DataWarden payments are processed by WorldPay. They provide Internet Payment Solutions & are part of the Royal Bank of Scotland Group. Read more about WorldPay on their website.

DataWarden does not hold or see hold your payment card number.

Do you share my e-mail address?

We respect your privacy & do not pass on customer information. Please see our privacy policy for more information.

Don't forget: check the yellow padlock

Check DataWarden's identity before you login in.

To do this check the URL is spelt correctly & check the security certificate, shown by a closed padlock icon Closed security padlock, usually at the bottom of your web browser window.

DataWarden's Authenticity, or security certificate is issued by Thawte.

What are cookies?

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Cookies are text files stored on your computer by a website. We use encrypted session cookies. We use them to make sure your backup account works properly. The cookies are deleted when you log off DataWarden & close your browser window.

What is Javascript?

Javascript is a scripting language that your browser understands. We do not use Javascript extensively, but we do use some Javascript, for example, in form checks or some menu shortcuts.

Log off

To log out of your website account, use the log off link in the menu & then close your browser window.

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